EBKSA has invested heavily in various training processes, both in-kingdom and globally, to ensure the continuous development and retention of staff in Saudi

Always aiming to offer its customers the highest levels of sales and service available, global mechanical seals manufacturer EagleBurgmann provides ongoing training to its employees and customers.

Dow Segrest, Miller Heiman Trainer and Jeff Stewart, MD EBKSA with some of the EB sales and service team members who attended a training course in Al Khobar

Jeff Stewart, managing director of EagleBurgmann KSA (EBKSA), says: 'Our rapid growth in the kingdom and indeed in the GCC region in general, has meant that we have to ensure we maintain our high standards of engineering knowledge when dealing with our customers, whilst simultaneously ensuring we demonstrate the high standards of ethical behaviour expected of an industry leader at all times. EB is proud to hold Nitaqat Platinum status in Saudi Arabia, and in order to maintain this we see ongoing sales nd product technology training as a key factor in staff retention.'

With this aim in mind, EBKSA has invested heavily in various training processes, both in-kingdom and globally, to ensure the continuous development of staff. In the last year alone, the company has held the famous Miller-Heiman Training Programme for its sales and service personnel at the Park Inn in Al Khobar in Saudi Arabia; an in-depth and hands-on training for service engineering staff in Germany and Dubai.

A HSE staff training was held in Germany; application engineering staff training in the UAE and Germany; engineering product training for sales engineers in Japan and Germany; sales and logistics staff training in Turkey; and training for HR personnel in Germany, as well as basic first aid, IOSH working safety, basic firefighting and forklift training was held locally.

In addition to these, EB also offers customer training, including intensive onsite training and workshops in-kingdom, as well as standard and bespoke training courses in Germany and Japan, all designed to help staff better understand the latest EB products and technologies available to them. Saudi Aramco, Sabic, Sadara, and Satorp are amongst a long list of its satisfied customers.